In order to prepare us for the next few months and to help us to continue to operate regardless of staffing levels, we have had to make some changes to the way we work which will take effect from Monday 23rd March 2020.

 We ask that patients who have access to email and who have a non-urgent request or query contact us via This email address is being protected from spambots. You need JavaScript enabled to view it..  This email account will be constantly monitored by our staff.

 

Patients who do not have email access or who need to speak to a doctor urgently are asked to ring us on 01978 860625.  They will be added to a daily triage list, and contacted that day by a clinician. Unfortunately patients will not be able to request a specific clinician.  Once triaged by a clinician, if there is a clinical need to see a patient face to face, they will be seen.

 

Our Glyn Ceiriog and Plas Madoc surgery are currently closed.

  

Prescription requests can be phoned or emailed through to us or put through the letterbox to the left of the main doors.  We will continue to send your prescriptions to your nominated pharmacy if you have previously advised us of this, otherwise they can be collected from our temporary reception (through the window to left the left of the main doors).

 

We ask again to help us spread the word to patients not on the internet or Facebook.

 

We would like to thank all our patients for their understanding and cooperation.