During the Covid-19 pandemic we have had to make some changes to how we work in order to keep our patients and our staff staff.

If you need urgent clinical advice, we ask that you phone us on 01978 860625.  You will be added to the triage list and a clinician will contact you - this will be by phone or text.  If the clinician feels that you need to be seen face to face, then you will be offered an appointment.

 

If you need to contact us regarding a non-urgent issue you can either phone us on 01978 860625 or use the following link:

https://florey.accurx.com/p/W91010

 

You will see three options:

  • I have an admin query – please use this for requests for repeat prescription, sick notes, test results or anything else that is not related to a medical issue

 

  • I want help for a medical issue – please use this to go on triage regarding a medical issue. If your query is regarding a skin lesion, mole, rash or lump please upload a photo if you can

 

  • I want to see online advice – please use this for advice and guidance on condition, symptoms and treatments, including self care advice

 

You will be asked some standard questions to ensure that you do not need an ambulance and then you will be asked to provide some further information regarding your query.